This issue arises from a bad Bluetooth chip. the burned chip is removed from the motherboard, and a new chip is soldered on . We clean assemble, test and ship upon successful payment.
It is unknown why this sort of issue occurs as this piece is low voltage however wifi/bluetooth chips are known to fail on most electronics.
How to troubleshoot Bluetooth issue:
- turn off system. press and hold power button for second beep until safe mode.
- hard wire the USB controller . it should work in safe mode with wire.
if it doesn’t work with a wire, then you have a SB problem! different root cause.
For more information visit the PS4 Repair page.